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Case Study:
Strategic Re-Alignment During CEO Transition


Challenge

In her first year, a newly appointed CEO faced three major priorities:

  • Pivot the company’s strategy from a reliance on new product launches to a focus on efficient production.

  • Implement a new enterprise resource planning (ERP) system.

  • Oversee the construction of a new warehouse to support operational growth.

Balancing these initiatives required realigning the organization’s focus and ensuring employees understood and supported the new direction.


Approach

We applied our DnA® methodology to measure alignment at three critical stages: before, during, and after the CEO’s transition. This analysis uncovered three significant misalignments in how employees approached their work relative to the new strategic priorities.

To address these gaps, the CEO launched a series of interactive town hall meetings to clarify company values, explain the rationale for the strategic shift, and engage employees in the execution process.


Business Results

Within a year of the CEO’s transition, the company achieved measurable results:

  • Strategic alignment between strategy and execution improved by 150%.

  • Employee turnover decreased by 20%.

  • The company secured the largest contract in its 100-year history


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